faq

How quickly can you start managing our ads?


It will depend on where you are with your current setup, but we will aim to get your ads live within 3 to 5 days from onboarding you as a client.




Do I need to provide the creative assets?


Yes, we will create a shared Google drive where you can store the assets. This will allow our team to use your portfolio for our advertising.




What are the rates?


This is very dependent on what your business needs, therefore, we advise you get in touch for a free quote.




Do I own the campaigns that are created?


Yes, we will make sure all campaigns are created under an ad account that you own.




Can I give feedback?


Of course. We will keep in regular contact with you throughout the marketing activity and ask for your thoughts and feedback. We’re happy to listen to your recommendations and we will make sure you're fully satisfied with the work we deliver.




How often will I get reports to see how my activity is doing?


Our team will provide you with weekly and monthly reports. These reports will also be provided with commentary that explain trends, results, and insights that our experts have identified.




How involved can I be in the process?


As much or as little as you like. Some clients have a very clear brief in mind but if you’re not sure, don’t worry! Leave the management to us and we’ll keep you in the loop throughout the marketing activity.




How often can I communicate with the team?


We will set up a slack channel where yourself and our team will be added. From here our team will offer 24/7 communication, however, replies may take up to 24 hours at non-working hours.